Privacy Policy

1. Introduction

SacTag (“we,” “us,” or “our”) operates the website saclasertag.com and operates a laser tag entertainment center located at 9823 Old Winery Place Ste. 2, Sacramento, CA 95827. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, sign a waiver, submit a contact form, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Make a booking or reservation (name, email, phone number, event date, group size)
• Sign our liability waiver (name, date of birth, emergency contact, signature)
• Submit a contact form or email inquiry
• Request fundraiser materials or corporate event information
• Sign up for promotional communications

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Click behavior and interaction data

3. How We Use Your Information

We use the information we collect to:

• Process and confirm bookings, reservations, and event inquiries
• Manage signed waivers for participant safety and legal compliance
• Respond to your questions, comments, or support requests
• Send booking confirmations, reminders, and follow-up communications
• Improve our website, services, and customer experience
• Analyze website traffic and usage patterns
• Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data.

Google Analytics

We use Google Analytics (Google Tag Manager with tag ID G-3J5XP51HJF) to understand how visitors interact with our website. Google Analytics collects anonymous data such as pages viewed, session duration, traffic sources, and general demographics. This data helps us improve our website and marketing efforts.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

Essential Cookies

Some cookies are necessary for the basic functionality of our website and cannot be disabled. These include session cookies that maintain your browsing session.

5. Third-Party Services

We may share or transmit data through the following third-party services:

• Google Analytics / Google Tag Manager: Website analytics and conversion tracking
• Google Maps: Embedded maps displaying our location
• Google Fonts: Web font delivery
• Booking platforms: If you book through a third-party reservation system, that provider's privacy policy also applies

These third-party services have their own privacy policies. We encourage you to review them. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Signed waivers are retained for the period required by applicable law.

8. Children's Privacy

Our entertainment services are enjoyed by guests of all ages, including children. We do not knowingly collect personal information directly from children under 13 without parental consent. Waiver forms for minors must be signed by a parent or legal guardian.

If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us so we can take appropriate action.

9. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us: